Customer Care - Complete Guide
Find all the answers you need about Customer Care on Muskan. Our comprehensive guide covers everything from basic questions to advanced tips.
Frequently Asked Questions
1. How can I contact Muskan customer support?
You can reach our 24/7 customer support team via live chat, WhatsApp, or email. We typically respond within 5 minutes during business hours.
2. What are Muskan's customer support hours?
Our customer support is available 24 hours a day, 7 days a week, including holidays.
3. How do I resolve a dispute with my account?
For account disputes, first try our live chat. If unresolved within 24 hours, escalate to our support manager via email.
4. Can I get assistance in Hindi?
Yes! We provide full customer support in both English and Hindi.
5. How long does it take to get a response?
Live chat responses are instant. Email inquiries are typically answered within 2-4 hours.
6. What information should I provide when contacting support?
Always provide your registered email, phone number, and a detailed description of your issue.
7. Is there a dedicated VIP support?
Yes, VIP players get access to dedicated account managers available on WhatsApp.
For more assistance, contact our support team.